Every manufacturer should be outsourcing all of their HR needs to a leading 3rd party provider, which should ensure that your workforce is happy and productive. Once you have found an HR agency that works in the manufacturing sector, how do you measure their performance?

Here are a few tips to check whether or not your HR agency is performing well.

• Check Staff Turnover Rates – If you experience a high rate of people leaving, this is likely down to employment issues. A shop floor foreman with an attitude can be the cause of workers resigning and looking for a job elsewhere; good people are hard to find and even harder to retain. If you are losing workers, there must be a reason. This would be something a good HR agency would discover and resolve quickly; employee retention is critical for the long-term success of the business.

• Employee Feedback – Why not email a short questionnaire to all employees asking their opinion on numerous aspects such as personal development opportunities and working conditions. Engage, for example, one of the top UK manufacturing HR support and let them handle every aspect of HR, which will ensure all employees are happy. A quick Google search should help you find a reputable HR agency near you, wherever you are in the world.

• Failing To Hit Production Targets– Should targets fail to be achieved, this could be due to many things.Absenteeism, lateness or even internal conflicts can cause production to slow. Should this be the case, you need to investigate and find out the reasons. Do whatever it takes to rectify the situation.

• Incentives – Are you offering any incentives to your employees? People will go that extra mile with the right incentives in place and talking to a leading HR agency would lead to putting good employee incentives in place. If your current HR partner is not providing good ideas to motivate your workers, perhaps it is time to look elsewhere for an agency that delivers results.

• Worker Conflicts & Complaints– This is a sure sign that your HR partner is not doing their job; regular issues should be investigated. Unclear employment policies can be the cause of such conflicts and a good HR agency would make sure their clients have very clear terms & conditions of employment. In a perfect world, there would be no employee conflicts, yet they can and do occur, which is why you need the assistance of a good HR agency, one with experience in your sector. This is especially important when sourcing shopfloor management staff, as they are key positions. You also need legal advicewith dismissals and redundancies.

• Regular Reports– As the business owner, you should be receiving reports on what has been happening regards HR. Attendance, performance and vacancy information should be included to give you a full picture of HR management.

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If you want to smash your production targets, you need the many services provided by a leading HR consultant and if your HR partner isn’t pulling their weight, there are plenty more fish in the sea.