On-demand delivery businesses are booming across the world thanks to the cutting-edge technologies,which are increasing the delivery standards.To grab this opportunity,you need a robust on-demand delivery application that automates the entire process and helps the customers in tracking their shipment.

In this article,we will show you how you can build an on-demand parcel delivery business.So, keep reading.

Let’s discuss the need for an on demand parcel delivery  

Why do you need an on-demand parcel delivery app?

• Easy to track

        You can offer a more convenient way for your users to keep track of their packages.This would help you to create a strong customer base and which results in better business and better revenue in the future.

• Highly flexible

On-demand parcel delivery apps offer better staff flexibility and reduced cost of operations for business owners.There is no need for bulky devices to check packages in and out or get a signature from a recipient.You can also digitalize the whole on-demand delivery process.

• Independent

      You can also choose not to hire in-house couriers.It will be much easier and faster to seek out independent contractors to deliver your parcels than it might to onboard and retain your in-house staff.

Let’s see how you can build a successful on-demand delivery app? 

How to build an on-demand parcel delivery app?

• Choose a proper business model

             First of all, begin with the choice of a suitable on-demand parcel delivery model.To choose the best approach, consider factors like the on-demand parcel delivery marketplace, a branded on-demand delivery app, a good postal service app, etc.            

              Consider your business specifics, your long-term goals, your audience, available resources, etc. in making the right choice of an on-demand delivery platform.

    2.Define your goals properly

           You need to understand the specifications, requirements, opportunities, and limitations of your on-demand delivery business model.

Think about the range of your parcel service: 

• Will you operate locally ? or at the national level ? or do you want to be global?

• Consider the size, weight, and parcel type: shipping chocolates is very easy, but will you be able to handle a big delivery?

• Which delivery type will you offer ?

Each of the listed aspects will affect the app’s scope and functionality.

3.Identify the right set of features

 Implementing your concepts practically by creating a functional specification,is a great way to set your requirements and communicate them to your on-demand delivery app makers.

While the scope and functionality of the on-Demand delivery solution can vary depending on your business model and specifics, there are some basic features that every parcel delivery tracking app should have. Here are a few of them :

Integral features of an on-demand parcel delivery application

• Admin Chat

           This feature allows an admin to connect easily with the customers and delivery agents at once to improve the quality of parcel service and enhance customer satisfaction.

            It can also streamline the delivery process and helps you to meet the deadlines.

• Real-time tracking

        Real-time tracking can be a game-changer for your on-demand delivery business.You can integrate this feature in all three versions of the on-demand delivery application. 

In the customer version, there is a privilege to track the parcel in real-time.It adds to consumer satisfaction by reassuring users about the location and delivery status of their package at any point in time.

Also, the admin can search for the nearest delivery partner for immediate use.Multiple routes and addresses can be added for effective route management.

Shoppers can choose the delivery addresses and pick up points with great accuracy.

• Special Delivery

        Users can get the fastest on-demand delivery by paying a bit more than normal delivery.You can also give the same day delivery option to your customers.

• Feedbacks and Ratings

         Mouth publicity done via feedbacks and ratings is the best promotion of your on-demand parcel delivery platform.Customers can rate your services and give you their valuable feedback, thanks to this feature.You can improve your business by implementing customer suggestions and also increase your popularity in app stores as the prospective app users can find good ratings and reviews for your app.

• Payment Gateway

         The payment gateway helps users in various ways.You can include features like top-up wallets, pay later, credit plans,cash on delivery payments,and smart algorithms.The payment gateway also sends a digital receipt to you and your customer.

• Multiple packaging choices

          Users can request for packaging with this feature.Some packages are fragile and need extra care,while some of them are strong and just need privacy.The packaging options provided by your on-demand parcel delivery business should cover all these things.

• Offers and rewards

       Offers and rewards is an intelligent way to enhance your profits and publicize your on-demand parcel delivery business.Tailor-made offers make your customer feel special and increase the customer engagement.     

How to get started with your on-demand parcel app?

An on-demand delivery app development includes UI/UX design, engineering, and testing.Tech stacks and tools can differ as per business requirements.

There are two ways for app development:

1.Hire an in-house team

2. Find an experienced on-demand delivery app maker to handle this process from scratch.

If you want to hire a local on-demand delivery app developer, you can rely on professionals to choose the right tech stack and all other aspects of on-demand delivery app development.

Things to keep in mind while making an on-demand delivery app

The functionality of your on-demand parcel delivery application can be different,thus you need to consider few things,which are as follows:

• Promote your app

        Launching an on-demand delivery solution is not enough nowadays.You have to market your on-demand delivery apps aggressively on various social media plugins so that people can know about it before its entrance.

• Engage with your target audience

       You can reach your target audience using social media and other platforms to quickly identify your target audience and make efforts to establish strong customer engagement with them.Offer them feedback, 24*7 support, and other means.As a result, you can get a loyal customer base and valuable feedback that can help you improve business operations.

• Quick Query resolution

     Customer feedback helps you to view all your backlogs as far as client service is concerned. To keep improving, you must take immediate action on all your user’s feedback.

• Give rewards and discounts

You need an effective strategy to attract more people or customers toward your on demand parcel delivery business.You can opt for promotional offers,discounts or referral points to engage and retain customers.

• Special Messages

Customized messages with personal tone can work wonders.These messages can enhance the customer’s engagement and make communication more effective.You can utilize the app’s notification feature for sending messages.Please keep in mind that excessive and irrelevant messages can ruin the reputation of your on-demand parcel delivery business

Cost to develop an on-demand delivery solution

Once you have decided to develop an on-demand solution, it’s time to think about the cost of an on-demand courier delivery app.Consider multiple factors like development duration,app complexity,platform, and other features in line with your parcel delivery business model. 

Start with basics and work your way upwards.You can add additional features over time.

As per our study, the cost for on-demand delivery app development would be around $21,000 to $29,000.

Concluding lines

An on-demand parcel delivery application can take your parcel delivery business to the next level.But then, merely developing an app is not enough,consider various aspects to grow your business and necessary app features to provide your customers with the best on-demand parcel delivery services.

In this article,we have covered all the major facets of developing an on-demand parcel delivery app.I hope this blog has given you enough clarity on how to develop an on-demand parcel delivery app.Keep reading this space for more informative content.

Author – Bio

Mushahid Khatri is a Chief Executive Officer of Yelowsoft which is one of the leading Taxi dispatch software. He believes in sharing his strong knowledge base with leaned concentration on entrepreneurship and business