What are apps like uber?

Taxi services have become very common in today’s world. They are being widely used by people due to their efficient services. However, this app development requires certain factors to be looked into, such as; anyone who’s planning on building an app like uber should be aware of the industries and consumer requirements. Apart from that, a sufficient model of the application should be built which caters to all needs regarding traveling and the interaction between riders and users. Without having knowledge of how customers should be retained, the application will not be able to excel. 

Uber-like apps consist of three different categories that manage different aspects of the business. One is for the admin while the other one is to assist the rider and lastly, there’s a customer app that is the face of the business. 

Each of these applications lying under one big business have their own separate features. And those features should not be mixed up, since they have different purposes. 

9 Important features for customers to build in an app like uber

Uber like apps  has an array of features for each requirement. It is required to build them all in a manner that they fulfill the needs of your customers, effectively and efficiently. Here are those 9 features;

• Tracking the ride 

Providing access to the clients to track their rides is one of the basic features, an uber like app must have. It provides customers with an estimated time of arrival which assists at keeping up with their personal work as well, prepares them beforehand as to when the rider will arrive. It is a perfect feature to keep in touch with the journey. 

• Fare amount estimation

Customers are able to make an estimation on how much it would cost them, on the basis of their pickup and drop off locations. The fare depends on the car they have chosen and the time of the day, since there are moments when fares are high during rush hours. The algorithm enables customers to carry the required amount of money with them, better to be prepared than face issues later onwards. 

• Different modes of payment

Giving the option to pay through different mediums allows the application to be more accessible to customers. Some people prefer to use credit cards rather than carrying literal cash around with them. Passengers can select whatever mode of payment suits them which includes credit and debit cards, mobile wallets and cash along with a few others. Payment gateway is an effective tool towards having a successful uber like app. 

• Service history 

Service history is effective for users who use uber-like apps on a regular basis. This is an important feature as it helps customers to go through their previous ride histories. The feature provides them with dates, details of the rider and payment rates. 

• Pre booking

The option of booking beforehand is a major plus point for the customers. As It allows them to plan ahead of time, accordingly. Passengers can receive rider’s details an hour before the time of arrival, upon which they receive a confirmation which enables them to track the ride and get in touch with the rider as well. 

• Booking for others

There are non-users who end up needing uber like app services but since they don’t have a registered account or the app itself at that very moment, they are unable to avail the services. In those cases, the feature which allows registered users to book for others comes in handy. This sets a good example for the company and retains customers as well as making newer ones. 

• Use of smart wallets

This feature allows users to transfer a specific amount to their mobile wallets which can later be used on the app through mobile wallets. It is an efficient way to make payments without hindrances. 

• Having a panic button

Users’ main concern is their safety and privacy and to ensure that a panic button feature which alerts the company and needed authorities of danger. They can proactively come into action upon receiving the notification. This makes the application more credible to use. 

• Favorite destinations can be saved

Everyone has their favorite destination where they enjoying going to. And pinning the location every time although you have used it on the application several times before, can be annoying. Therefore this feature allows the user to save their most liked destinations which do not require them to pin the location and automatically gets loaded. A single tap does it all. 

• Splitting fare 

This often proves to be a successful additional feature to uber-like apps. This allows users to split charges in instances where there’s more than one person traveling together. Even if their destinations are different but they decided to carpool on the same ride, they will be able to split the charges without any issues. 

 These must have features enhance consumer rate, the credibility of the brand and application, revenue and helps the application stand out amongst its competitors. Integrating these features will build you a one of a kind, uber like app.